1. Initial Commitment Period

Your Initial Commitment Period is 52 weeks from your first billing date. It will then automatically renew for further two week Commitment Periods unless terminated.

2. Termination/cancellation process

To cancel your membership, please let us know in Club at least 3 days before the next direct debit date (ie close of business on Sunday). If you terminate your membership within the Initial Commitment Period, an Early Termination Fee of up to $300 will apply.

3. Freeze

To freeze your membership, please let us know at least 3 days before the proposed freeze start date. Minimum 2 weeks to a maximum of 12 weeks over a 12-month period of membership.

4. Cooling Off Period

If you change your mind within 14 days of joining, we'll refund any payments. We may deduct any guest fees or personal training fees, if you've used our clubs or services.

5. Home and Away Rules

You may use other Virgin Active clubs in accordance with our Reciprocal Rights Policy. You must use your Home Club more than your Away Club. Where a member is using their Away Club more than their Home Club we’ll ask the member to transfer to that other Club. A transfer fee will apply

6. Your Personal Data

We will collect, use and retain your personal information in accordance with our privacy policy and collection notice found at virginactive.com.au

7. Group exercise bookings

To keep things fair, you can have 6 bookings at any given time. Cancellations within 3 hours of the class start time and no shows incur 1 strike. If you are on the waitlist of a class and get a space within 3 hours of the class starting, you will not receive a strike if you cancel or do not attend. If 3 strikes are incurred in any 14-day period, booking through the app will be suspended for 3 full days. Members can still attend a class without a booking if there is a spot available. Please see Legal Stuff for our full class bookings policy.

8. Pay $50 today then $0 'til May

Join Virgin Active Australia on a 12-month membership between 12:01am on 10 March 2026 and 11:59pm on 31 March 2026, pay $50 upfront, and pay nothing further until May 2026 (“the Offer”). After this period ends, standard Membership Dues for your chosen membership type and Club will apply.

To qualify for the Offer, the joining member must complete Virgin Active’s standard membership sign-up process, including:

• Providing ongoing direct debit payment details
• Completing a Health Check and Health Commitment Statement
• Paying the $50 upfront payment to activate the membership

Under this Offer, members will not be charged standard Membership Dues until May 2026. Your first partial payment will be processed on 30 April 2026, covering 13 days of membership. From 14 May 2026, regular fortnightly direct debit payments will commence in accordance with the selected membership type.

The Total Minimum Commitment shown during the sign-up process may not include the promotional free period. However, the total amount payable by the member will be reduced by the value of the Offer. The total minimum cost varies depending on membership type. Please check in-club for full pricing details and the applicable total minimum commitment.

The Offer:

• Cannot be used in conjunction with any other promotion
• Excludes personal training and other additional services unless otherwise stated
• Is available to new members or former members whose membership has lapsed for 30 days or more, provided they meet all other eligibility criteria
• Excludes Collection Memberships (Bondi Westfield)
• Excludes Vitality memberships, 6-Month memberships, 12-Week memberships, 4-Week memberships, and Corporate memberships

If the joining member is under 18 years of age, a parent or legal guardian must attend the Club in person to sign the Virgin Active Membership Agreement and any associated documentation.

This Offer is subject to availability and may be withdrawn at any time. All standard membership contract conditions apply, including Virgin Active’s Club Rules and completion of the Health Commitment Statement.

Virgin Active is not responsible for the reproduction of this Offer or any indirect access via third-party websites or other sources. If the Offer is reproduced incorrectly, or any information or Terms and Conditions are misstated or omitted, the Offer will be considered invalid.

Nothing in these Terms and Conditions excludes or restricts any statutory rights available to consumers under applicable law.

Details are correct at the time of publication.