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National Personal Training Manager

at Head Office (Sydney)


The Position:

  • Iconic brand built on a human touch with a playful side
  • Manage PT business performance and fitness services across our world class clubs
  • Free gym membership, discounts with our retail/service partners + more

The Gig:

You’ll manage all things personal training and gym floor – from PT profitability, to providing leadership and coaching to the PT product delivery. It’s about providing a world class PT journey to ensure complete member satisfaction.

About You:

In a nutshell: 

You’ll oversee personal training to maximise Virgin Active’s penetration, engagement, and commercial performance (PT profitability) 

You’ll partner with marketing to plan and implement fitness initiatives and campaigns that increase PT penetration and build product equity 

You’ll partner with club leadership teams to plan and direct activities of the fitness teams to ensure teams are recruited, skilled and motivated to attain PT session delivery. You’ll also be involved in reviewing performance and implementing training where needed.  

You’ll partner with Fitness Managers to plan and direct activities to improve member retention through member engagement and visitation 

You’ll report actual performance to budget, variance analyses and revised projections, along with coordinating payment for bonus plans 

You’ll provide leadership, coaching and ongoing development (including quality assurance) across gym floor services and Personal Training product delivery 

You’ll influence the direction of the fitness experience and suggest modifications to enhance the user experience and to meet the demands of the evolving product proposition and industry standards 

You’ll establish relationships with key industry contacts and develop an ongoing engagement plan around events and other value adds that drive an ongoing recruitment pipeline

All about you

You have 5+years of relevant leadership experience and relevant tertiary quals 

You have aligned experience in both fitness and business performance domains. You bring a rare combination of technical aptitude, commerciality, program design capability and decision-making.  

You are people focused. You get a kick out of seeing teams exceed PT targets and deliver on service standards. You’re patient, level-headed and cool under pressure. Teaching fitness professionals new techniques and mentoring others comes naturally 

You are self-assured. You listen intently. You speak eloquently. Your communications are direct, considered, and clear and you’re comfortable resolving conflict when it arises. You use both intuition and data analytics to make good, pragmatic decisions.  

You are driven. You love coaching fitness professionals and can design training to get the best results. You have incredible persuasive ability and are a natural negotiator. You  can be counted on to successfully reach targets. 

You have a can-do approach. You think on your feet. You’re motivated to find solutions and always consider the business impact. You easily move between tactical work and big picture work

What you'll get from us

A brand built on a human touch with a playful side  

A culture that’s all about inspiring people to live an active life  

A free membership for you (and your buddy) to workout at our clubs  

Discounted personal training  

Special deals with our retail and service partners   

Work/life balance with flexible options  

Paid parental leave to spend time with your new little human  

Regular personal and professional development  

Confidential 24-hour support via our employee assistance program  

We like to be normal, not formal 

How to Apply:

These opportunities don’t come up often… especially with Virgin. Be part of something meaningful and apply now.

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