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National Group Exercise Manager

at Head Office (Sydney)


The Position:

  • Iconic brand built on a human touch with a playful side
  • Manage the group exercise timetable performance and programming across our world class clubs
  • Free gym membership, discounts with our retail/service partners + more

The Gig:

You’ll manage all things operations when it comes to group exercise – from optimising the timetable and reviewing user trend analytics, to partnering with key stakeholders to enhance the member experience.

About You:

In a nutshell: 

You’ll oversee group exercise to maximise Virgin Active’s penetration, occupancy, and commercial performance  

You’ll partner with marketing to plan and implement group exercise initiatives and campaigns that increase penetration 

You’ll partner with the club leadership team to ensure timetable optimisation and that teams are recruited, skilled and motivated to deliver 

You’ll review attendance data, identify user trends and assess operational capacity to direct key actions required in club 

You’ll partner with Fitness Managers to plan and direct activities to improve member retention through member engagement and visitation 

You’ll ensure the group exercise operational policies and procedures are followed including payroll administration 

You’ll provide leadership, coaching and ongoing development (including quality assurance) across group exercise and suggest modifications to enhance the user experience 

You’ll establish relationships with key industry contacts and develop an ongoing engagement plan around events and other value adds that drive an ongoing recruitment pipeline 

All about you

You have 5+ years of relevant leadership experience and relevant tertiary quals 

You have aligned experience in both group exercise and business domains. You know how to lead people to deliver meaningful exercise experiences. You bring a rare combination of technical aptitude, commerciality, program design capability and decision-making 

You are people-focused. You get a kick out of creating an optimal group exercise timetable and deliver incredible experiences. You’re patient, level-headed and cool under pressure. You enjoy engaging with others to spark ideas and creativity 

You are self-assured. You listen intently. You speak eloquently. Your communications are direct, considered and clear and you’re comfortable resolving conflict when it arises.  

You are driven. You pride yourself on knowing how to design a great group exercise timetable to get the best results. Detail is your forte and you don’t get flustered. comfortable managing your time and can be counted on to successfully reach targets 

You have a can-do approach. You think on your feet. You’re motivated to continually improve the group exercise offering. You easily move between tactical work and big picture work 

What you'll get from us

A brand built on a human touch with a playful side  

A culture that’s all about inspiring people to live an active life  

A free membership for you (and your buddy) to workout at our clubs  

Discounted personal training  

Special deals with our retail and service partners   

Work/life balance with flexible options  

Paid parental leave to spend time with your new little human  

Regular personal and professional development  

Confidential 24-hour support via our employee assistance program  

We like to be normal, not formal 

How to Apply:

These opportunities don’t come up often… especially with Virgin. Be part of something meaningful and apply now.

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