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How We're Keeping You Safe

Our Sydney clubs are now open, but our Melbourne clubs will be temporarily closed from 9 July. The health and safety of our community has always been our highest priority. We love to get the big things and the little things right, and below you’ll find the details of what we are currently doing to keep you safe. 


Our Clubs

Markings to ensure safe training spaces with physical distancing.
You’ll find floor markers located around the club to help you train at a safe distance. We ask that when using our clubs you follow the markers and maintain a 1.5m distance from your fellow members. 
Bookable classes with increased spacing and no sharing of equipment.
To ensure every studio has at least 4sqm per person we have reduced the number of participants in our group exercise classes. Our Coaches have worked hard to put together classes that don’t involve any sharing of equipment.  
Equipment and machines laid out at least 1.5m apart.
You might notice that we’ve rearranged some of the equipment in our clubs. This is to make sure we’ve all got the space we need while working out. Chat to our friendly team if you’re trying to locate your favourite piece of kit.
Swimsters with enhanced safety protocols
For full details, please see here.
High touch features out of action.
Some of our high touch features and areas like our internet stations,Yoga props (blankets and bolsters) and the rock climbing wall at Norwest, will remain out of action for a little while.  
Air conditioning units set to circulate 50% more fresh air than required.
We’ve made sure all air conditioning units in our clubs are set to circulate 50% more fresh air than required by the Building Code of Australia. 
Chlorinated pools checked every 4 hours.
Our chlorinated pool systems are hygiene checked every 4 hours to make sure they stay sparkling clean.  
Limits on number of people in our classes.
Following Government guidelines, we've limited the capacity of our classes. More space, same feel-good exercise experiences.
COVID Safety Hygiene Marshal Always On Duty
We have a dedicated hygiene marshal in each of our clubs on duty at all times during operational hours.

Our Cleaning Protocol

Touchless hand sanitiser and disinfectant wipes available for members and staff.
You’ll find hand sanitation stations in fixed locations throughout the club, as well as disinfectant wipes for wiping down equipment before and after use.  
Group exercise studios and equipment cleaned after every class.
You may notice that we’ve made some adjustments to our timetable, this is to allow extra time for our team to disinfect equipment and surfaces in our studios between classes.  
Increased cleaning throughout the day and a deep clean of the entire club overnight.
We’ve always done this, but now more than ever we’re spending extra time and deploying team members to make sure our clubs are at their best.  
Cleaning high-touch surfaces every 3 hours.
Every 3 hours our teams will be paying special attention to cleaning high touch items such as weights, handles and knobs. 

Our Members

Temperature check on arrival.
Before you enter the club, we’ll be doing a temperature check to make sure you’re well and ready to workout.  
Contactless check-in.
We ask that you please self-scan on your way through. We’ll still be there to say hello. 
Contact tracing.
We’d love you to double check your contact details are correct before you workout with us again. This is to make sure that if required, we’re able to follow the Government recommended contact tracing steps. You can update your details via mylocker.  
Towels are mandatory, and so is wiping equipment after use.
We have always had a no towel no train policy, and we’ll be enforcing that more now. We also ask that you please use the disinfectant spray to wipe clean the machines and equipment after you’re finished.  
We must practice physical distancing.
Luckily our clubs are large enough to make this one easy. You’ll also find markers on the floor to help you keep your distance. 
Face Coverings.
We fully support all members who choose to wear a face covering.

Our People

Pre-shift health check.
We’ll be doing a temperature check on all our staff before they enter the club to make sure they’re also well and ready to help you enjoy your workout.
Face Coverings.
We've made face coverings available for all of our staff and fully support those who choose to wear one.
Dedicated COVID-19 Safe Hygiene Marshal
Our teams have all completed the COVID Infection Control Training provided by the Australian Government and are ready to go.  
Extra team members scheduled to clean throughout the day.
We’re putting extra manpower in to keeping our clubs clean. You’ll find our teams scrubbing and wiping multiple times throughout the day.  
Our teams will be physical distancing.
Yep, everyone in our clubs will be keeping their distance and our people are no exception.  
Hands off coaching.
Our Coaches will still get you working up a sweat from a safe distance. This might mean no more high fives, but we know they’re still proud of your efforts.  


As the Government guidelines advise, please stay home if you are unwell, wash your hands and practice good hygiene and maintain physical distance. We also ask that if your health circumstances have changed, please re-complete a health check.

If you have any questions or just want to chat, our team are always here to help you out.  

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