Following the announcement by the Prime Minister regarding Coronavirus 22 March, we will be closing all 11 Virgin Active clubs across Australia with effect from midday on 23 March and they will remain closed until further notice. Although we take this action with a heavy heart, we do so knowing that it is a crucial time for slowing the spread of Coronavirus in our communities.
During the time our clubs will be closed, we will be automatically freezing all of our memberships with no fees to pay until the clubs re-open (including members who have already frozen their membership). We will credit members with the pro-rata membership dues already paid for the period from 23 to 25 March 2020 in the first direct debit after we reopen. Swimsters members will be credited next term for classes they will miss this term due to the closure.
We will continue to monitor the situation and will keep you updated on any developments relating to your club and your membership as soon as we can.
Although our clubs are closed, our website and social channels will be full of health advice and work outs that you can do at home and keep an eye out on your email for updates. We encourage all of our members to exercise and stay healthy during these uncertain times. If you have any questions about the closure, please contact us here.
Thank you for your continued support and we look forward to welcoming you back into our clubs as soon as we are able to.
Please take care of yourselves and each other.